FAQ


1. Do you prescribe glasses?

Yes, we do. We can give you a prescription for glasses that you can take to any optical shop.  You can also get the prescription filled in Japan as the notations are the same. We do not have an optical shop.

2. Do you prescribe contact lenses?

Yes, if you already wear contact lenses and only need fine adjustment. We do not do initial contact lens fittings. In this case, we can give you a prescription for glasses and refer you to an optometrist (link) to be fitted with contact lenses.

3. Does Dr. Yamamoto perform surgeries?

Yes, she performs surgery to treat many eye conditions including cataracts and pterygium. She also performs laser procedures for treating glaucoma and retinal diseases. In addition, she performs intraocular injections to treat certain retinal conditions.

4. Can I see Dr. Yamamoto for a second opinion?

Yes. You do not have to bring your previous records if your primary concern is something we can easily diagnose, such as cataract. However, if you have certain diagnoses with long history such as glaucoma and retinal conditions, it would be helpful to bring your medical records with you.

 

5. Can I transfer care to Hawaii Eye Clinic?

Yes. After your initial visit, with your permission, we may request records from your previous doctor depending on your diagnosis and ocular history.

6. I’m a patient of Dr. Yamamoto, and would like to get second opinion from or transfer care to another doctor.

We think you should be absolutely comfortable with your diagnosis and the care that you are receiving from us. If you feel that you would like to get a second opinion or to transfer care, upon request, we will be happy to provide your medical records to take with you.

7. What should I do if I have an eye emergency during off hours?

If you are an established patient of our practice, please call physician’s exchange at 808-524-2575  and ask to speak with Dr. Yamamoto.

8. Can I have eye exams more than once a year under my insurance?

If you have any medical diagnosis, such as dry eyes, cataract, diabetes, glaucoma or glaucoma suspect, or have any visual symptoms like blurry vision or floaters, your service will be covered under your medical plan.

In this case, you can see us as many times as appropriate under your medical insurance. If you do not have any symptoms or medical diagnosis and you are seeing us for a  glasses prescription only, it will be covered under your vision plan. Most vision plans allow only one visit per calendar year.

9. Do you take walk-in patients?

If you are experiencing an eye problem, please call our office, and we will be happy to accommodate you.

10. Do you see babies?

Unfortunately, we are not equipped to see small children under school-age. We can refer you to a pediatric ophthalmologist.

11. I do not have insurance coverage. Can I see the doctor or have surgeries?

Yes. Please call our office for an estimate for services.

12. What is an ophthalmologist?

Dr. Yamamoto is a board certified ophthalmologist who can provide all ranges of eye care from prescribing glasses to performing surgeries. An ophthalmologist is a medical doctor who has graduated from college and medical school, followed by completion of an internship year and 3 years of ophthalmology residency.

Dr. Yamamoto received additional training by completing a fellowship in medical retina. There are other eye care providers such as optometrists and opticians, but they are not physicians and cannot perform surgeries.